140+ drivers for PLCs, RTUs, meters, and building systems. Priced online, licensed in minutes, and backed by engineers who answer the phone.
TOP Server connects 140+ device families to OPC UA, OPC DA, AVEVA SuiteLink, MQTT, and SQL with unlimited tags, redundancy, and millisecond updates. One server, one namespace, one support team.
Cogent DataHub tunnels OPC data across firewalls and network segments with no DCOM and no inbound ports. Both sides connect outbound to a DMZ mirror, store and forward covers every leg, and native connectors write straight into AVEVA PI, InfluxDB, SQL, MQTT, and the cloud.
OPC Router turns a plant event into a defined, guaranteed unit of work: production orders and recipes from SAP down to the PLC, and counts, confirmations, traceability, and labels back up. Native SAP over RFC and IDoc, two-way REST, SQL, Kafka, Snowflake, and MQTT, configured graphically and buffered if the target is down.
N3uron models your plant in ISA-95, publishes a unified namespace over MQTT and Sparkplug B, and governs it at the edge with roles, security, and store and forward across 50+ modules. Sold, deployed, and supported by Software Toolbox, the authorized US distributor.
chatUNS.ai puts agents on your live unified namespace. They watch availability, performance, quality, and cost around the clock, surface what is abnormal with the chart that explains it, and recommend the action. Connect MQTT, Sparkplug B, i3X, or MCP sources in minutes.
jonjon.ai is trained on 250,000+ resolved support cases and 30 years of product manuals. Paste the error, upload the log, and get a step-by-step fix, with an engineer one click away.
Outcomes climb the stack. Start with a driver on the PLC, converge IT and OT, make the data AI-ready, then put agents on the line. Choose yours and the layers that deliver it light up.
Three products, one stack. Each runs on the connectivity and unified namespace underneath it, reads OT data without ever writing to it, and is supported by the same engineers who deploy the stack.
The first line of support for any driver, protocol, or OPC problem. Paste the error or drop in the event log and jonjon walks the fix with you, then hands off to an engineer the moment a human is needed.
Agentic AI on your live unified namespace. Each agent owns an outcome, checks the data on a schedule, surfaces what changed with the chart that explains it, and recommends the action to the people who can take it.
For the processes that carry the heaviest cognitive load, OrangeSpark deploys a team of digital workers that watch a line or a cross-cutting process around the clock and drive the OEE outcome you name.
The same drivers, data platforms, and agents, tuned to what each industry measures.
Real names, real plants, real tickets. Published in full on softwaretoolbox.com and shop.softwaretoolbox.com.
Software Toolbox support is consistently the best team I've worked with!
The support engineers are TOP Server rock stars, everyone should know this.
Your technical support staff are always awesome. Keep up the great work.
Great company! This company always puts the customer first!
I know we will have a resolution if I make a call.
Clear and concise instructions to rectify the issue. 10 out of 10!
Very quick and easy to get hold of support personnel and timely responses.
By far the vendor I prefer to deal with the most.
Exceptional service to sort out an issue that was not even Software Toolbox product related!
TOP Server is a key part of all of our systems because it works the way you expect it to.
I love the quick response from Software Toolbox.
The team replied quickly with a solution that understood and resolved my issue.
Quick to respond and provided accurate information.
Overall, as usual, the Software Toolbox team does a great job!
I've been a Software Toolbox customer for many years.
Reviews are collected from verified purchases on shop.softwaretoolbox.com and on G2.
From ticket to resolved production connectivity fault at a US building products manufacturer, September 2026.
More than 250,000 resolved cases and 30 years of manuals in its training set, including AVEVA and Kepware documentation.
2026 Tech Ascension Awards, AI-powered Enterprise Solution of the Year.
Fewer monthly support tickets since jonjon.ai joined the support desk, with first response down from about 31 minutes to about one minute.
jonjon.ai is in the loop on every support ticket at Software Toolbox. It drafts the first reply, asks for the log, walks through upgrades from TOP Server V5 and V6 to V7, and hands off to an engineer the moment a human is needed.
Cogent DataHub bridged legacy OPC DA to OPC UA controllers with logic that blocks unsafe writes, adding more than 500 tons of liquid oxygen.
Read the case studyHigher OEE, faster production cycles, and a common data foundation for analytics and AI on the way to net zero targets.
Read the case studyLGH File Inspector replaced macro-driven extraction from AVEVA InTouch log files and streamlined monthly compliance reporting.
Read the case studyCogent DataHub and TOP Server moved the HMI to change-based updates, secure OPC tunnelling, and logging to PI and SQL.
Read the case studyThirty years of connectivity work, written down and answered by the people who did it: for the controls engineer on the floor, the OT architect designing the namespace, and the IT team that has to sign off on security.
Buy online, build a quote, or talk to an engineer in Matthews, North Carolina. Every path ends with the same support team.
