Customer Case Studies

Discover how leading industrial companies leverage Software Toolbox connectivity solutions to transform their operations, improve efficiency, and drive innovation.

Chemicals

Food and Beverage

Logistics

Oil & Gas

BP

BP Case Study, Cogent Datahub Integration

BP Pipelines used Cogent Datahub to connect their SCADA system with a leak detection application by bridging data between a real time Sybase database and an OPC server. After struggling to find a compatible ODBC solution, Datahub enabled reliable data flow through custom scripting, allowing seamless integration, real time data access, and flexible system control. The solution also supported dynamic failover between primary and backup servers through the use of DataHub's Redundancy feature, as well as live updates to data logging into an Oracle database, improving operational efficiency and system reliability.

Products Used:

Cogent Datahub

Mukhaizna Oil Field

Optimizing OPC performance and enabling enterprise-wide data integration

At the Mukhaizna oil field in Oman, Cogent Datahub was implemented alongside TOP Server to optimize OPC communication and improve system performance. As the number of tags grew to nearly 30000, inefficient data requests from the HMI created performance bottlenecks. By introducing Cogent Datahub as an intermediary OPC client, the system shifted to change based data updates, significantly reducing load and improving speed. The solution also enabled secure OPC tunnelling over TCP, centralized data aggregation across eight facilities, real time and historical data logging to PI and SQL databases, and advanced features such as redundancy, system monitoring, and integration with legacy systems, ultimately enhancing scalability, reliability, and operational efficiency.

Products Used:

Cogent Datahub

Energy Producer

Enabling secure, scalable OPC UA data integration across multi-layered architecture

A leading energy producer implemented a tiered architecture leveraging TOP Server and OPC Data Client to securely move data across Business, DMZ, and Automation layers via OPC UA, enabling seamless access to operational data without exposing underlying systems. This approach improved control over data flow, allowing business applications to reliably access real-time data from field devices and supporting optimization workflows across engineering and operations teams, while maintaining strict network segmentation and security requirements.

Products Used:

TOP ServerOPC Data Client

Packaging

Amcor

Driving sustainability through standardized industrial data integration

Amcor implemented TOP Server across 25 plants to standardize industrial data connectivity, enabling real time visibility and improved operational efficiency in support of its sustainability goals. By integrating data from diverse control systems into a unified platform, Amcor reduced waste, lowered energy consumption, and improved performance, achieving gains such as increased OEE and faster production cycles. The scalable, common infrastructure simplified engineering, reduced costs, and enabled faster deployment of analytics and AI models, helping Amcor move toward its net zero and recyclable packaging targets.

Products Used:

TOP Server

Packaging Equipment Provider

Enabling reliable standardized connectivity for aseptic packaging systems

A leading provider of packaging equipment for aseptic beverage cartons utilizes the TOP Server OPC Client Suite to enable secure, reliable, and platform-independent data exchange, as well as both machine-to-machine and shop floor to top floor communication. By using OPC-based communication, the organization supports integration across diverse equipment, PLCs, and production systems, helping enable connected and flexible manufacturing environments.

Products Used:

TOP Server

Pharmaceutical

US Based Life Sciences Company

Streamlining compliance reporting and eliminating manual data extraction

A major pharmaceutical company used LGH File Inspector from Software Toolbox to replace fragile Excel based data extraction from AVEVA InTouch LGH files. The solution enabled utilities teams to easily access and export historical data without relying on macros or engineering support, improving accuracy and maintaining cybersecurity compliance. As a result, the company eliminated recurring reporting disruptions, streamlined monthly compliance workflows, and gained over 250 hours of engineering time, while increasing operational efficiency and user autonomy.

Products Used:

LGH File Inspector

Biotechnology Company

Enabling seamless integration between OPC UA and RESTful APIs for enhanced data visibility

A major biotechnology company implemented OPC Router’s OPC UA and REST plug-ins to integrate data across existing platforms and systems. By enabling secure, real-time data exchange between OPC UA sources and RESTful services, the solution improved visibility into critical test result data across the facility. This approach ensured that vital information is consistently available where and when it is needed, supporting better decision-making, streamlined operations, and a more connected data infrastructure.

Products Used:

OPC Router

Data Centers

Data Center Solutions Partner

Powering real-time visibility and uptime for DCIM operations

TOP Server's Building Automation and Manufacturing Suites serve as the foundation of the Data Center Infrastructure Management (DCIM) system for one of the world’s largest digital infrastructure and colocation data center providers, allowing them to integrate with UPS systems, building automation sensors, battery systems, and electrical panels to collect and centralize critical operational data. This unified data environment enables the organization to monitor and manage uptime across its facilities while providing a single source of truth for both internal teams and external customers, empowering stakeholders to visualize site usage, capacity, and performance in real time via hyperscalers including AWS and Google.

Products Used:

TOP Server

Digital Infrastructure Provider

Enabling sustainable operations through real-time data integration and energy optimization

A provider of a wide range of internet and cloud-based solutions implemented TOP Server to unify data from power, cooling, and facility systems across its data center infrastructure. This enabled real-time visibility into energy usage and system performance, supporting more efficient operations. By aggregating and standardizing data, the organization optimized load distribution, reduced resource consumption, and identified inefficiencies more effectively, supporting the user's sustainability initiatives.

Products Used:

TOP Server

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