Secure Real-time & Historical Data. Make Smarter Decisions.

Software Toolbox delivers software and expertise to address the water and wastewater industry's critical data challenges. From secure data collection and sharing to improving operational efficiency, ensuring compliance, and leveraging cloud technologies, our solutions empower real-time decision-making across key sectors like water supply and treatment, wastewater management, and water quality monitoring.  

Our off-the-shelf software solutions enable seamless connectivity between legacy and modern systems, providing SCADA systems with the critical data needed for empowering monitoring and control. These solutions also empower your AI-driven analytics and machine learning initiatives by delivering the data required for successful predictive maintenance and informed decision-making.  

By supporting smarter, more efficient operations with required data, Software Toolbox aids water utilities and industries in streamlining processes, optimizing resource use, and ensuring continuous, reliable utility management. 

Find out which Water & Wastewater companies put their trust into solutions by Software Toolbox »  

 

Support Quote Water Wastewater

Intelligent Solutions for Water & Wastewater Excellence

  • Water Supply and Treatment
  • Wastewater Treatment and Management
  • Distribution and Collection Systems
  • Water Quality Monitoring and Compliance
  • Water Reuse and Resource Recovery
  • Smart Water and Digital Transformation

Water Supply and Treatment

Ensuring clean and reliable water for municipal and industrial use involves processes like drinking water treatment, industrial water purification, desalination, and management of groundwater and surface water sources. Software Toolbox’s solutions enable these processes by providing off-the-shelf software for secure, scalable communication across diverse systems, enabling protocol translation for proprietary devices, and ensuring seamless data exchange between legacy and modern technologies for real-time decision-making. 

Wastewater Treatment and Management

Handling sewage, stormwater, and industrial effluent safely involves centralized municipal and industrial wastewater treatment solutions and decentralized systems in remote areas that often can be challenging to communicate with. Software Toolbox’s solutions enable these operations with software for remote data collection, aggregation and reporting, simplifying the integration of data into your SCADA and other systems used for real-time monitoring, control, and analysis.

Distribution and Collection Systems

Efficient transportation and management of water and wastewater depend on robust infrastructure, including water distribution networks, sewer and stormwater systems, and pumping stations. Software Toolbox’s solutions support these systems by unifying legacy control system hardware with modern technologies, and cloud platforms for seamless data exchange and real-time decision-making, thereby enhancing operational efficiency and reducing downtime.

Water Quality Monitoring and Compliance

Adhering to stringent and ever evolving regulatory standards necessitates advanced monitoring and control systems. Software Toolbox’s solutions enable secure integration of SCADA and automation systems, delivering essential data from both local and remote sources, along with industry-specific reporting templates to streamline operations and decision-making. The same data can empower your vision of AI-driven analytics and predictive maintenance, providing operators with critical insights to enable decision-making and boost operational efficiency.

Water Reuse and Resource Recovery

Maximizing the value of wastewater through treatment for reuse, biosolids and nutrient recovery, and energy generation is essential for sustainability. Software Toolbox’s solutions help promote these initiatives by delivering software for integration of and reporting on control, integration, monitoring, and optimization systems. We use the same off-the-shelf software products used in other facets of water applications. The commonality of technology use lowers training and support costs.

Smart Water and Digital Transformation

Leveraging IIoT, sensor-based monitoring, cloud and edge computing, and cybersecurity are essential for modern water management. Software Toolbox’s solutions facilitate these advancements by securely integrating real-time data collection, delivering data to historical data stores, enabling AI-driven analytics for predictive maintenance, and reinforcing cybersecurity measures around the data we deliver to protect critical water infrastructure from cyber threats. This ensures resilient, data-driven operations that optimize decision-making and efficiency.

Book: Standards for Automation of Water Resource Recovery Facilities, WEF 21-24 Contributing Expert Knowledge

Standards for Automation of Water Resource Recovery Facilities

Automation plays a critical role in water treatment, with new technologies driving greater efficiency and reliability. The "Standards for Automation of Water Resource Recovery Facilities, WEF 21-24" introduces the principles of automation design and the standards governing its elements, making it an essential resource for designers, utility managers, and operators. Software Toolbox contributed its expertise by authoring Chapter 11 on Communications and Connectivity, offering insights into seamless integration and reliable performance tailored to the industry's needs.

Learn More Here »

Software Toolbox responds to the Challenges in Water and Wastewater

  • Breaking Data Silos
  • Visibility Gaps
  • Unifying Data for Smarter Decisions
  • Securing Critical Infrastructure

Challenges

Water facilities face challenges with legacy systems, creating data silos between SCADA, MES, ERP, and remote assets. These barriers hinder real-time monitoring, operational continuity, and regulatory compliance, leading to inefficiencies. 

Solution 

Software Toolbox offers solutions to eliminate data silos, optimizing real-time monitoring and compliance. Tools like TOP Server and OmniServer enable seamless integration, improving operations across water systems, remote assets, and industrial protocols. 

Challenges

Limited visibility in water treatment systems makes monitoring and optimization difficult. Poor integration of sensors, controllers, and SCADA platforms delays decision-making and hinders accurate reporting and compliance with standards.

Solution

Software Toolbox offers off-the-shelf solutions for seamless data integration and real-time monitoring in water systems. It supports DNP Secure (SaV5 level) in TOP Server, IEC60870 and 61850 protocols, Symbol Factory for enhanced visualization, and Dream Report for precise, actionable reporting.

Challenges 

Water and wastewater facilities struggle to unify on-premises, edge, and cloud data for real-time insights. Lack of predictive analytics hampers proactive maintenance, increasing downtime, costs, and difficulties in integrating AI-driven insights for treatment plants and distribution networks. 

Solution 

Software Toolbox unifies and optimizes data across systems, using Cogent DataHub for secure real-time data flow and OPC Router for visual workflows. These tools enable real-time insights for water distribution, wastewater treatment, and stormwater management, improving maintenance, efficiency, and compliance.

Challenges 

Critical infrastructure faces increasing cyber threats and compliance risks, requiring secure remote monitoring. Balancing security and operational continuity while integrating AI-driven anomaly detection complicates efforts to shield OT systems from external risks. 

Solution 

Software Toolbox secures infrastructure with real-time data aggregation via Cogent DataHub. It supports secure data integration, using tunnels, DMZ, and MQTT protocols, optimizing monitoring, maintenance, and efficiency in water systems.

Empowering these Customers with Software Toolbox Solutions 

TRUSTED BY

Maximize Operational Performance through Data Integration 

Here are some examples of our configurable off-the-shelf software solutions.
Software Toolbox's solution consultants work with you to identify the right mix to integrate into your environment at your budget. 













Uncover Valuable Insights: Browse Blogs, Guides, and Video Tutorials

Case Study

Blogs

Video Tutorials

Manufacturing Suite TOP Server » 

Comprehensive connectivity for the Manufacturing Industry including more than 100 common protocols

 TOP Server Secure Deployment Guide » 
This guide provides best practices that existing and new users should consider if your business needs require deploying TOP Server with maximum security.

Why Work With Software Toolbox? Our Clients Tell Their Story:

Clean water in a glas

"The entire experience was just great with the support team of Software Toolbox. They were on point with everything and extremely helpful.”

- One of the largest water and wastewater utilities in the US, serving almost 2 million residents

Water-Treatment-Facility-150x150

“The Software Toolbox support was extremely helpful and informative. I appreciate their technical knowledge.”

- A local water authority, CA, USA

Water Supply in Farming

“Both John and Ryan were a pleasure to work with. They were responsive and knowledgeable.  They are fantastic resource to have. I learned more about TOP Server and was able to resolve my problem.”

- Provider of water service to approximately 1,200,000 acres of irrigated agriculture, USA

Why Software Toolbox?  We Boost Operational Excellence with World-class Support!

Our world-class support ensures that we address your water and wastewater operations challenges with precision and care. 

Software Toolbox delivers exceptional support and services that help water and wastewater utilities fully maximize their investment in our solutions. With a customer-first approach, 97% of our users rate our service as “awesome or excellent.” Our expert team offers personalized support to ensure seamless implementation, rapid troubleshooting, and continuous system improvement. We provide comprehensive assistance that enables utilities to overcome operational and communication challenges, optimize performance, and ensure efficient operations across critical applications such as water treatment plants, wastewater facilities, pump stations, and remote monitoring systems. Whether your goals are integrating complex networks into SCADA systems, enhancing real-time data visibility, or ensuring regulatory compliance, Software Toolbox is committed to providing the tools and expertise necessary to drive operational success and innovation in the water and wastewater industry