Water & Wastewater Industry Solutions

Modernize water and wastewater operationsWithout ripping out what already works

Connect treatment plants, lift stations, pump stations, reservoirs, analyzers, SCADA, historians, and business systems into one trusted flow of operational data. Move faster. See more. Reduce downtime. Improve compliance. Build the foundation for smarter, AI-enabled operations.

Schedule a Consultation See the full AI stack

Trusted across distributed remote infrastructure

The reality on the ground: distributed assets and disconnected systems.

Water and wastewater operations are under pressure from every direction. Aging infrastructure, distributed assets, workforce shortages, rising energy costs, and tighter compliance expectations make it harder to run confidently and efficiently.

When critical data is trapped in PLCs, RTUs, SCADA systems, analyzers, historians, and business applications, teams lose time, miss context, and struggle to act with speed. Remote sites are easy to overlook until something fails.

The outcomes leaders are driving toward:

Accelerate time to insight and decision-making: by giving operators and utility leaders real-time visibility across plants and remote assets.
Improve plant performance and efficiency: by optimizing pumping, aeration, filtration, and dosing without unnecessary complexity.
Maximize uptime and reduce downtime: by detecting issues earlier, troubleshooting faster, and improving alarm diagnosis.
Improve quality, safety, and compliance: by creating a stronger foundation for reporting, traceability, and consistency.

Why This Matters

Plant and field data often live in separate systems with no shared context
Operators need fast answers, not more disconnected dashboards to babysit
Compliance and reporting expectations keep rising year over year
Teams need modernization that works with existing infrastructure, not against it
Remote sites like lift stations are easy to overlook until a failure occurs
Workforce shortages require automated workflows and better decision support

Data That Needs Context

Flow rates & Pressures

Tank & Reservoir levels

Pump & Motor status

Blower performance

Alarm & Event history

Energy & Power usage

Water quality & pH

Turbidity & Chlorine

Influent & Effluent values

Chemical dosing data

Compliance report data

Maintenance events

Ecosystems We Integrate

Water and wastewater environments include a wide mix of legacy and modern systems. Operational excellence demands data to flow from the control layer into the systems that drive planning and reporting.

PLCs, RTUs & Controllers

Rockwell ControlLogix
Siemens S7 & Schneider Modicon
GE / Emerson PAC
Remote telemetry & RTUs
Pump controllers & VFDs

SCADA & Plant Operations

SCADA platforms
HMI applications
Historian platforms
Alarm & event systems
Edge gateways & concentrators

Field Devices & Analyzers

Flow & pressure meters
Level sensors
Turbidity, pH, Conductivity
Chlorine analyzers
Energy & power meters

Business & Enterprise

ERP platforms
CMMS & EAM systems
LIMS & quality systems
Reporting & Data warehouses
Business intelligence

Full-Stack Software Solutions for Water & Wastewater

We help utilities build a connected stack from the plant floor to reporting, analytics, and AI-assisted decision support. The goal is simple: connect what matters, contextualize it, and turn data into action.

Stack Element	Accelerate Time to Insight	Improve Plant Performance	Maximize Uptime & Reliability	Improve Quality & Compliance
AI Copilots / Agents	ChatUNS & OrangeSpark.ai for faster visibility and stronger cross-site coordination.	ChatUNS & OrangeSpark.ai guide better throughput, lower waste, and consistency.	jonjon.ai & OrangeSpark.ai support faster troubleshooting and reduced downtime.	ChatUNS & OrangeSpark.ai bolster reporting and compliance confidence workflows.
AI Readiness Services	OT Data Acquisition, Contextualization, UNS & Historian Lakehouse deployment.	OT Data Acquisition, Contextualization, Real-Time UNS & Lakehouse Connectivity.	OT Data Acquisition, IT/OT Contextualization, and Real-Time UNS Deployment.	OT Data Acquisition, Contextualization, UNS, and Historian Lakehouse Connectivity.
Data Platforms	N3uron, Cogent DataHub, OPC Router & Dream Report for multi-site visibility.	N3uron, Cogent DataHub, OPC Router & Dream Report for pump and aeration modeling.	N3uron, Cogent DataHub & OPC Router for remote asset monitoring and alarms.	Dream Report, N3uron, DataHub & OPC Router for reporting and traceability workflows.
Industrial Connectivity	TOP Server & OmniServer bridge sites, lift stations, and reservoirs.	TOP Server & OmniServer poll chemical dosing and filtration metrics.	TOP Server & OmniServer reliably track equipment state and connection faults.	TOP Server & OmniServer acquire highly accurate instrument logs.

How the Stack Works

1Connect the Industrial Environment

TOP Server Suites • TOP Server Drivers • OmniServer

Connect PLCs, RTUs, water quality analyzers, motor controllers, and other field and plant systems reliably across distributed networks.

2Unify and Move the Data

N3uron • Cogent DataHub • OPC Router • Dream Report

Aggregate, model, route, visualize, and report on operational data so that it reaches enterprise workflows, cloud endpoints, and dashboards.

3Prepare Data for Modern Operations

OT Acquisition • IT/OT Contextualization • UNS • Lakehouse

Make industrial data usable across operations, analytics, and enterprise systems by building robust, structured models.

4Turn Insight into Guided Action

jonjon.ai • ChatUNS • OrangeSpark.ai

Troubleshoot connectivity issues faster, ask complex operational questions in plain language, and deploy governed process-agent workflows.

Support-First Approach

Because systems are critical, support is part of the solution

Why Teams Choose Us

Modernization is not about replacing everything. It is about connecting what matters.

Software Toolbox helps water and wastewater organizations move forward with confidence by combining proven industrial software with responsive, expert support. We help teams reduce risk, solve integration challenges faster, and build operational momentum with experts who understand industrial data, OT environments, and the realities of plant operations.

What Sets Software Toolbox Apart

Deep industrial connectivity expertise proven in mission-critical applications
Full-stack thinking from connectivity to contextualization to AI workflows
Solutions that work with both legacy brownfield and modern greenfield environments
Practical guidance from solution selection through final deployment

Proven in complex water environments

We help utilities turn fragmented infrastructure data into measurable operational value.

Multi-site visibility and faster response

A regional utility connected treatment plants, lift stations, and field assets into one operational view, giving operators and leaders faster access to trusted information.

Better performance through connected data

A wastewater facility unified pump, aeration, analyzer, and reporting data to identify improvement opportunities and run operations more consistently.

Stronger compliance reporting

A water organization streamlined the path from plant-floor data to report-ready outputs, reducing friction in compliance workflows and improving reporting confidence.

What our customers say

“

We did not need to replace our infrastructure to move forward. Software Toolbox helped us connect it, contextualize it, and finally use it to drive faster decisions across the operation.

— Director of Operations, Regional Water Utility

“

What stood out was not just the technology. It was the support. Our team had confidence from the first conversation through deployment.

— OT/IT Leader, Multi-Site Water Authority

Build the connected water operation your team has been trying to run

You already have valuable systems, valuable data, and valuable people. Now give them the connected software foundation to move faster, reduce downtime, improve reporting, and unlock smarter operations across every site.

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From the plant floor to insight, action, and resilience.