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Since 1996

The Partner You Can Depend On for Full-Stack Industrial AI

Software Toolbox helps companies deploy industrial connectivity, data platforms, cloud, and AI Agents that improve performance and throughput, manage uptime/downtime, improve quality, safety, and compliance, and accelerate time to insight and decision-making.

Our Heritage · 1996–2026

30 Years of Industrial Technology

Software Toolbox was founded in 1996 to solve one problem well: getting reliable data out of industrial devices and into the systems that need it. Three decades later, that same focus on connectivity is the foundation for everything we build.

We have been part of the OPC Foundation for 30 years, helped engineers move from OPC Classic to OPC UA, and grown TOP Server and OmniServer into connectivity trusted by thousands of companies. Along the way, we added data platforms like Cogent DataHub, OPC Router, and N3uron, and now industrial AI with jonjon.ai and chatUNS.ai.

What has not changed is how we work: engineers who answer the phone, stay with a problem until it is solved, and earn customers who come back year after year.

Software Toolbox by the Numbers

About the Company

Who we are

Years, founded 1996
30Years, founded 1996
Customers served
4,795Customers served
Countries
97Countries
Industry sectors served
45Industry sectors served

Customer Success

Support that answers

Support cases handled
234K+Support cases handled
Carried to closure
99.9%Carried to closure
Satisfaction: Awesome or Excellent
97%Satisfaction: Awesome or Excellent
Customers buying 10+ years
235Customers buying 10+ years

Industrial Connectivity

TOP Server + OmniServer

Companies on TOP Server
2,273Companies on TOP Server
Driver suites shipped
84Driver suites shipped
Companies on OmniServer
486Companies on OmniServer
License lines shipped
49,225License lines shipped

Industrial DataOps

DataHub · OPC Router · N3uron (US, 2026)

Cogent DataHub customers
659Cogent DataHub customers
OPC Router customers
99OPC Router customers
Data-platform license lines
7,554Data-platform license lines
N3uron first US deployments
2026N3uron first US deployments

Industrial AI

jonjon.ai + chatUNS.ai

The only copilot for industrial connectivity
jonjon.aiThe only copilot for industrial connectivity
Controls engineers served by jonjon.ai
10,000+Controls engineers served by jonjon.ai
The only AI reasoning across a unified namespace
chatUNS.aiThe only AI reasoning across a unified namespace
Interoperability shown with CESMII
i3XInteroperability shown with CESMII

Who We Are

Software Toolbox is a full-stack Industrial AI company that helps companies deploy industrial connectivity, data platforms, cloud, and AI Agents that improve performance and throughput, manage uptime/downtime, improve quality, safety, and compliance, and accelerate time to insight and decision-making.

Industrial environments remain one of the largest untapped opportunities in AI, not because the value is uncertain, but because success requires the right foundation: trusted connectivity, real-time data, and context-rich platforms that can operate reliably at the factory and at the edge.

We deliver that foundation through best-in-class industrial connectivity and real-time data infrastructure, including TOP Server, OPC Router, and OmniServer, paired with leading-edge data platforms such as N3uron and Cogent DataHub. Together, these capabilities help customers contextualize industrial data, build a real-time unified namespace, and move information efficiently and securely using technologies like MQTT to enterprise environments and the cloud, so AI is fueled by high-integrity, operationally meaningful data.

Software Toolbox serves leading organizations across major process industries, including oil and gas, chemicals, and power generation, as well as hybrid industries such as automotive, food and beverage, pharmaceuticals, and consumer packaged goods. We lead with deep expertise in infrastructure domains like data centers, water/wastewater, and buildings, backed by industry-leading customer support and customer satisfaction.

Industry Leader
Trusted Worldwide
Industrial automation

What We Do

On top of our connectivity stack, Software Toolbox designs and deploys Industrial AI Agents that augment the people who run operations—operators, engineers, and leaders—by helping them achieve their outcomes: improve performance and throughput, manage uptime/downtime, improve quality, safety, and compliance, and accelerate time to insight and decision-making.

  • Industrial AI Agents

    Purpose-built agents that use reasoning models and MCP tools to deliver decision suggestions to humans in the loop. Our first agent, JonJon.ai, helps troubleshoot industrial connectivity issues.

  • Data Platforms

    Leading-edge platforms like N3uron and Cogent DataHub that contextualize industrial data, build real-time unified namespaces, and move information efficiently using MQTT.

  • TOP Server®

    Industry-leading OPC Server with 140+ driver protocols for seamless industrial connectivity—the foundation for Industrial AI.

  • OPC Router

    Powerful data routing and integration platform for connecting diverse industrial systems and enabling real-time data flow.

  • OmniServer®

    Protocol conversion solution for integrating non-standard devices into your automation infrastructure.

  • AI Readiness Solutions

    OT data acquisition, IT/OT contextualization, unified namespace development, historization, and lake-house setup for organizations early in their Industrial AI journey.

How We Work: The Software Toolbox Way

Clients choose us for our Total Product Experience—clear guidance, hands-on expertise, and support that follows you from concept through completion.

  • Listen First

    We start by understanding your unique challenges and goals.

  • Right Tool

    Recommend the perfect solution for your specific needs.

  • Validate Fit

    Trials and pre-purchase support to ensure confidence.

  • Ongoing Support

    Responsive, knowledgeable support that sticks with you.

"We believe great outcomes start with listening, continue with the right tool for the job, and are sustained by responsive, knowledgeable support."

Proof in the Results

Our customers consistently rate their interactions with Software Toolbox as "Awesome" or "Excellent."

Trusted by Industry Leaders Worldwide

Team collaboration

Software Toolbox doesn't just provide products—they become your partner in success.

— Industrial Automation Manager, Fortune 500 Manufacturing

Why Teams Rely on Software Toolbox

  • Rapid Time to Value

    Off-the-shelf solutions that integrate cleanly with HMI/SCADA, MES, historians, and cloud services.

  • Breadth + Depth

    Multiple ways to solve a problem—so we can tailor the approach to your constraints, not force-fit your process.

  • Responsive Experts

    Real people who pick up the phone, understand your context, and stick with you until the job is done.

Ready to Tackle Your Next Challenge?

Whether you're standardizing plant connectivity, integrating a new line, bridging OT-IT data, or enabling cloud analytics, we're here to help you move from idea to impact—fast. Let's start the conversation.